Refund policy
Returns & refunds
We want you to love your heated Wearable Blanket. If it is not right for you, you can return it within 7 days of delivery.
How to return
- Contact us within 7 days of receiving your order, on WhatsApp or through our contact page, with your order number.
- We confirm the return with you and arrange the pickup or drop-off.
- Once we receive the item and check it, we refund you.
Conditions
- The blanket must be unused, clean and in its original condition and packaging.
- Items that are damaged after delivery or show signs of use cannot be returned.
- If your order arrives damaged or is not the item you ordered, tell us within 7 days and we will fix it for you.
Refunds
Orders are paid in cash on delivery, so refunds are made in cash (USD). We will confirm the refund details and any return delivery cost with you before arranging the return.
Exchanges
Gray is the colour available now. Pink, Blue, Black and White are out of stock for now. If you would like to exchange for another colour once it is back in stock, contact us.
فيك ترجّع الحرام خلال ٧ أيام من الاستلام إذا كان مش مستعمل وبتغليفه الأصلي. راسلنا عالواتساب ومنرتّبلك الإرجاع.
